Workgroup Application Software
Groupware is a category of
general-purpose application software that combines a variety of software
features and function to facilitate collaboration. Collaborative capabilities
are also being included in other software product to give them groupware
features.
Example: Louts Note, MS
Exchange, Novell Groupware.
Enterprise Application Software
Enterprise application
programs aim to benefits an entire organization by improving cooperation and
interaction between all departments such as product planning, purchasing,
manufacturing, and sales and customer service. Many organization are moving to
integrated enterprise software that supports chain management
ERP Software is a set of
integrated programs that manage company’s critical business operations. Some
ERP System may be capable of supporting additional business function such as
human resources, sales, and distribution. Some ERP software provides support
for global operations. This means, support for languages, legal entities, and
currencies is included.
Benefits of ERP System
include elimination of inefficient system. Improved data access for decision making
facilitate the adoption of improved work processes and enable the implementation
of supply chain management. Drawbacks of ERP system include high implementation
cost and employee resistance to change due to changes in the business process.
Application Software for Decision Support and Specialized Purposes
Specialized application
software for information, decision support and other purposes is available in
every industry. Applications of specialized purposes include expert systems as
well as artificial intelligence applications.
Examples:
TurboTax, Computer-aided design (CAD) software, Cancer diagnose Software.
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